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Terms and Conditions/Warranty/Privacy Policy

LRC Coil Terms and Conditions

  1. Prices and specifications are subject to change without notice. Prices do not include local, state or federal taxes. LRC will add state sales tax to orders shipped within California unless the buyer has furnished acceptable tax exemption documents.
  2. Quotations, unless otherwise specified, are good for 30 days.
  3. Orders must be in writing and are subject to the acceptance of the seller.
  4. Prices are FOB LRC Coil, Santa Fe Springs, CA, and freight is allowed on orders of 650 pounds or more via lowest common carrier to nearest freight station in the continental US. Freight is not allowed on less than 650 pounds, custom built products or surface coils.
  5. For customers with established credit, payment is net 30 from date of invoice. Finance charges of 1½% per month, or the maximum permitted by law, whichever is less, will be added to outstanding balances. Any in-house orders will be put on hold if there are any outstanding balances over ninety (90) days old on previous orders. A deposit may be required on custom orders.
  6. Upon receipt of shipment, all items should be examined prior to signing transportation receipt. If any items appear to be damaged or are missing, buyer should require the transportation company to make notations of the delivery conditions on the freight bill. The buyer should then immediately file a damage or shortage claim with the carrier. Any claims for shortages must be made in writing to LRC Coil within 10 days after receipt of goods, and be accompanied by factory order numbers and reference to Bill of Lading.
  7. Delivery dates are estimates only and are not guaranteed. LRC Coil will not be liable for delay in delivery due to, but not restricted to, Acts of God, public authority, labor disputes, accidents, weather calamity, shortages of materials, or other causes beyond LRC Coil’s control.
  8. Order cancellation or modification may only be made upon express written consent of LRC Coil Company on the condition that the seller shall be reimbursed for all losses and damages resulting from the cancellation.
  9. Buyer shall obtain written permission from LRC Coil prior to return of any goods. A 20% restocking fee shall apply to all returned goods. Special orders are not returnable.
  10. LRC Coil reserves the right to change specifications, design and materials as part of our ongoing product development efforts.

LRC Coil’s Limited Warranty

LRC Coil Company (also known as “Seller”) warrants against defects in material and workmanship for a period of 1 year from date of installation or 15 months from date of shipment when the equipment has been properly stored and/or installed and is in normal service. Seller’s obligation under this warranty shall be limited to replacing or repairing any part returned to the seller within the warranty period, transportation charges prepaid, along with return shipping instructions and collect return shipping charges, and is proved to the seller’s satisfaction that the part/product is inherently defective.

This warranty shall not apply to products which have been improperly installed, repaired, or altered in any way outside of the seller’s factory, or products that have been subject to misuse, negligence, accident, or operated contrary to installation guidelines. Seller shall not be held liable for repairs made by the purchaser except by prior written authorization. Parts not manufactured by the seller such as motors, valves, or other items shall carry the manufacturers warranty. Any implied warranty of merchantability or fitness for a particular purpose or use, shall be limited to the duration of the foregoing limited written warranty. Otherwise, the foregoing limited warranty is the buyer’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. Seller shall not be liable for special, incidental or consequential damages, including but not limited to, loss of anticipated benefits or profits, loss of savings or revenue, punitive damages, loss of use of the product or any associated equipment, cost of capital, cost of any substitute equipment or facilities, downtime, the claims of any third parties including customers, injury to property resulting from the purchase or use of the product or arising from breach of the warranty, breach of contract, negligence, strict tort, or any other legal or equitable theory, even if LRC Coil Company was aware of the likelihood of such damages. LRC Coil Company shall not be liable for loss of use during the period that the product is being repaired.

Five Year Limited Warranty for LRC Coat™ OEM Corrosion Protection

LRC Coil (“LRC”) under this Limited Warranty, warrants that the coil coating supplied as “LRC Coat™” is supplied free of any defects and for its intended purpose for a period of 5 years from the date of application and in accordance with its product specifications when applied on new units. If the LRC Coat™ product fails to protect the coil from corrosion from the outside to the inside of the coil or experiences loss of adhesion (i.e. failure of the coating or failure of the workmanship in the application of the coating) within the five year Limited Warranty LRC will provide free of charge sufficient product to correct the failure.

This Limited Warranty on the coil coating is subject to the terms, conditions, limitations and exclusions contained herein. Further this Limited Warranty applies only to LRC Coat™ coatings that have been applied by LRC Coil Company.

EXCLUSION FROM COVERAGE

This Limited Warranty only applies when the coated coil has been properly installed and maintained. The Limited Warranty does not cover coating failures caused by the following:

  1. Failure to properly maintain and service the coated coil. Proper maintenance shall include, but not be limited to regular inspection of the coil coating and cleaning of the coil on at least a three month basis using only HVAC System Care Coil Cleaner (or suitable alternative neutral ph cleaning solution). All inspections and services must be documented.
  2. Electrical currents including but not limited to those occurring due to improper grounding of equipment.
  3. Negligence, modifications or alterations made to the coil after coating, falling objects, explosion, fire, abrasive debris, earthquake, flood, hail, unusual weather phenomena (such as high winds or natural disaster), riot, acts of war, vandalism, civil disturbances, acts of nature, improper handling, improper installation, physical or mechanical abuse or similar or dissimilar occurrences beyond LRC Coil’s control.
  4. Corrosion occurring from the inside to the outside of the coil (i.e. formicary corrosion).
  5. Misuse, abuse, or improper application, employment or operation of the coil.
  6. Damage caused by third parties, including plant or animal life.
  7. Failure to apply LRC Coat™ product to repair areas of coating damage as needed. Any small defects found in the coating as part of the regular inspection and within the Warranty period will be remedied at no charge to the customer. Any reapplication of the LRC Coat™ product will not extend the Limited Warranty period, but the remaining period will continue in force; or Direct or repeated contact with salt water or other corrosive materials (i.e. wet applications).

DISCLAIMER OF OTHER WARRANTIES THE LIMITED WARRANTY DESCRIBED IN THIS DOCUMENT SHALL BE IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

REMEDY FOR CLAIMS

During the Limited Warranty period, after notice of a claim and upon LRC determination that a coil coating is not in compliance with this Limited Warranty, LRC shall, at its option (i) repair the coating free of charge using LRC Coat™ product (ii) coat using LRC Coat™ product, free of charge, a replacement coil provided or (iii) reimburse the coating costs paid to LRC on a pro-rated basis, based on the time period still remaining on the warranty period.

LIMITATION OF REMEDIES LRC’S EXCLUSIVE LIABILITY AND THE SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, OR OTHERWISE, SHALL BE LIMITED TO, AT LRC’S OPTION, THE REPAIR OF THE DEFECTIVE LRC Coat™ COATING, COATING OF A REPLACEMENT COIL USING LRC Coat™ OR REIMBURSEMENT OF THE COATING COSTS PAID TO LRC ON A PRO-RATED BASIS. NO OTHER REMEDY, INCLUDING, BUT NOT LIMITED TO, SPECIAL, ANCILLARY, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR LOST PROFITS, DOWNTIME OR LOST TIME, LOSS OR REPLACEMENT OF REFRIGERANT, FREIGHT, CRANE OR PLACEMENT EQUIPMENT, COST OF REPLACEMENT COIL, TEMPORARY EQUIPMENT RENTAL, LOST PRODUCTION, LOST SALES, INJURY TO PERSON OR PROPERTY, OR ANY OTHER SPECIAL, INDIRECT, ANCILLARY, INCIDENTAL OR CONSEQUENTIAL LOSS, SHALL BE AVAILABLE.

CLAIMS

All claims made under this Limited Warranty shall be waived unless made in writing to LRC within the applicable warranty period, and within thirty (30) days after being informed of the subject defect, discovering the subject defect, or having reasonably discovered the subject defect. LRC must be given a reasonable opportunity to inspect any coil coating claimed to be defective. Each claim shall include the purchase order number, date of product shipment and date of application of the allegedly defective coil coating. It must be demonstrated that the failure was due to a breach of this Limited Warranty. Upon approval by LRC of the Limited Warranty claim and at LRC’s option: (1) repair the defective coil coating; (2) coat a replacement coil provided; or (3) LRC will reimburse the pro-rated cost of the coating charges paid to LRC for the original coating. If LRC selects option (1) or (2), Accredited Applicators must carry out the work of repairing the defective coil coating or coating a replacement coil, respectively.

All notices and claims given under or pursuant to this Limited Warranty shall be in writing and sent by certified or registered mail, postage prepaid, return receipt requested.

MERGER CLAUSE ANY AND ALL REPRESENTATIONS, PROMISES, WARRANTIES OR STATEMENTS, EXPRESSED OR IMPLIED, BY LRC REPRESENTATIVES THAT DIFFER IN ANY WAY FROM THE TERMS OF THIS WRITTEN LIMITED WARRANTY SHALL BE GIVEN NO FORCE OR EFFECT. ANY SUCH REPRESENTATIONS, PROMISES, WARRANTIES OR STATEMENTS DO NOT CONSTITUTE WARRANTIES, SHALL NOT BE RELIED UPON AND ARE NOT PART OF THIS LIMITED WARRANTY OR THE CONTRACT OR AGREEMENT FOR THE COATING OF THE COIL USING LRC Coat™. THIS LIMITED WARRANTY SHALL BE DEEMED TO BE PART OF THE CONTRACT OR AGREEMENT WITH LRC FOR THE COATING OF THE COIL USING LRC Coat™. THE ENTIRE AGREEMENT AND UNDERSTANDING WITH LRC WITH RESPECT TO THE COATING WARRANTY IS EMBODIED IN THIS WRITING.

NON-WAIVER

In any instance or series of instances, the determination of LRC not to exercise any right hereunder or not to require compliance with any term or condition hereof, shall not constitute a waiver of LRC’s rights to exercise all rights and to require compliance with all terms and conditions herein on all occasions prior and subsequent to such instance or instances, and no such determination or series of determinations by LRC shall constitute an alteration or waiver of the rights and liabilities of LRC as otherwise set forth herein.

CONDITION PERTAINING TO LIMITED WARRANTY ISSUANCE

This Limited Warranty shall only become effective upon payment in full to LRC of all invoices or statements for the LRC Coat™ coating used in the application of the coil.

CHOICE OF LAW THIS LIMITED WARRANTY SHALL BE DEEMED A CONTRACT AND SHALL BE DEEMED ENTERED INTO UNDER AND PURSUANT TO THE LAWS OF THE STATE OF CALIFORNIA (WITHOUT GIVING EFFECT TO THE CONFLICT OF LAW PRINCIPLES THEREOF) AND SHALL BE GOVERNED AS TO ALL MATTERS AND QUESTIONS WHATSOEVER, WHETHER OF VALIDITY, CONSTRUCTION, INTERPRETATION, ENFORCEMENT OR OTHERWISE, BY AND IN ACCORDANCE WITH SUCH LAWS. ANY LEGAL ACTIONS INVOLVED WITH THIS WARRANTY SHALL BE BROUGHT IN A COURT IN THE STATE OF CALIFORNIA.

Effective for coils manufactured by and coated with LRC Coat™ OEM Corrosion Protection by LRC Coil after June 1, 2010.

PRIVACY POLICY

LRC Coil Company, Inc. (“LRC”) is committed to ensuring that your privacy is protected. LRC uses the information you disclose only to the extent necessary to provide our services. This information is not used for any other purpose and is not shared with outside parties, except as required by law. The only individually identifiable information that LRC collects about you is that information which you choose to share with us. LRC also collects information about aggregate site usage. Statistics that we gather about unique visits, repeat visits and page views are all based on IP address, not on your individual activities.

INFORMATION COLLECTION & USE

In order to provide our services, LRC may ask for the following information:

  • Billing information
  • Contact information, including mailing address, phone number and e-mail address;

LRC may collect this information from the following sources:

  • Site Sign-In information
  • Information regarding transactions with LRC

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with better service. Our use of this information is primarily for the following purposes:

  • Internal record keeping
  • Improvement of our products and services
  • Providing product information regarding new products, special offers or other information which we think you may find interesting

SHARING OF INFORMATION

LRC will not disclose any information about you to anyone.

OPT- OUT POLICY

E-mails sent to you by LRC will be limited to:

  • E-mails sent in response to an e-mail sent by you;
  • Communications necessary in order to service your account;
  • Communications directly related to information, new products or special offers LRC feels may be of its interest to you.

You can always decide not to provide your personal information. However, failing to provide such information may limit your ability to use certain features available through the website. You can let LRC know that you do not wish to receive information about special offers, new products and features by opting out at the time you provide your personally identifiable information. You may also change your mind and opt out later by e-mailing LRC at customerservice@lrccoil.com or by calling LRC at 1-562-944-1969.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place physical, electronic and managerial procedures to safeguard and secure any information we collect. All established account information is password protected and as security measure, we recommend that you do not disclose your password(s) to anyone. When you have finished accessing the LRC website, you should always sign out of your account and close browser windows at the end of your session so no one can use your account while you are away from your computer.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can email us at customerservice@lrccoil.com.

COOKIES

A cookie is a small file which is placed on your computer's hard drive with your permission. After the cookie is placed, it helps analyze web traffic or lets you know when you visit a specific site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze our website traffic data and make changes to our website in order to better meet customer needs. We use this information for statistical analysis purposes only and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however you can usually modify your browser to decline cookies if you prefer. Not accepting cookies may prevent you from using all the features of the LRC Coil website.

LEGAL NOTICES

Access to the LRC web site is provided subject to the following terms and conditions. Please read these terms carefully as use of these sites constitutes acceptance of all of the following terms and conditions:

DISCLAIMER OF LIABILITY

Neither LRC nor any of its employees shall be held liable for any improper or incorrect use of the information described and/or contained herein and LRC assumes no responsibility for anyone's use of the information. In no event shall LRC or its employees be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) caused by any means and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence or under any other cause of action.

DISCLAIMER OF WARRANTIES AND ACCURACY OF DATA

Although the data found on the LRC website has been produced from sources believed to be reliable, no warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of the information on the site. This disclaimer applies to both isolated and aggregate uses of the information. LRC provides this information on an "as is" basis. All warranties of any kind express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses and non-infringement of proprietary rights are disclaimed. Changes may be periodically made to the information on the website; these changes may or may not be incorporated in any new version of the publication. If you have obtained information from the LRC website from a source other than the LRC website, be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out of date. It is recommended that careful attention be paid to the contents of any data associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use. If you find any errors or omissions, we encourage you to report them to LRC byt e-mail, at customerservice@lrccoil.com..

DISCLAIMER OF EXTERNAL LINKS

LRC’s website contains links to other related web sites and resources. LRC is not responsible for ANY content outside of the LRC Coil site. The user specifically acknowledges that LRC is not liable for the defamatory, offensive, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user.

POLICIES FOR INDIVIDUALS UNDER 13 YEARS OF AGE

LRC is committed to complying fully with the Children's Online Privacy Protection Act. Accordingly, if you are under the age of 13, you are not authorized to provide us with personally identifying information, and we will not use any such information in our database or other data collection activities. We appreciate your cooperation with this federally mandated requirement. Users are cautioned that the collection of personal information volunteered by children on-line or by e-mail will be treated the same as information given by an adult and may be subject to public access.

CHOICE OF LAW

All disclaimers noted above and resolution of disputes thereof will be governed by the laws of the State of California. The laws of the State of California, U.S.A. shall apply to all uses of this data and this system. By use of this system and any data contained therein, the user agrees that use shall conform to all applicable laws and regulations and user shall not violate the rights of any third parties.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by LRC as described in this policy.

CHANGES IN THIS PRIVACY STATEMENT

LRC reserves the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.

CONTACT US

If you have any questions or suggestions regarding our privacy policy, please contact us at customerservice@lrccoil.com. or by calling LRC Coil at 1-562-944-1969. You many also visit us in person at:

LRC Coil

12915 Telegraph Road Unit C. Santa Fe Springs, CA  90670